Privacy Notice

   
  1. Privacy

In order to accept bookings and to contact you for customer service enquiries and booking confirmation, we need to collect private information. We are committed to supporting the Australian National Privacy Principles which set out standards for the collection, storage, use and disclosure of personal information.

This privacy notice identifies the personal information we require and describes how we use it.

2. What personal information do we collect?

When you browse this website, you are not required to enter any personal information and you will remain anonymous.

When you choose to submit an online booking with us using the Online Booking Form, you will be asked to provide your name, pick-up/delivery address, phone number and email address, vehicle registration number, vehicle make and model and preferred payment option.

If you prefer to pay online using your credit card, you will go to the payment section, which takes you through to the secure, encrypted payment form with St George Bank (see below).

3. How is personal information used?

The personal information we collect is used so that we may:

  1. provide you with the products or services that you request
  2. help you with any queries
  3. advise service time and date
  4. arrange pick-up and delivery of your vehicle and/or our valet service to and from your place of work

We may sometimes disclose personal information when we outsource certain functions to contractors such as website maintenance, delivery of a product and debt recovery. Where this is necessary, we obtain their undertaking not to disclose your personal information for any other purpose. We do not provide your personal information to organisations for their marketing purposes.

When you make a purchase with us, we do not handle your credit card details. We therefore do not store your credit card details on our web server. All payment transactions are handled by St George Bank ( St George Bank Limited ABN 92 055 513 070 AFS Licence No. 240997) on their own website, please refer to their own  Privacy Policy for more information.

4. How do we secure your personal information?

We take all reasonable measures to protect and secure your personal information from unauthorised access, loss, misuse, disclosure or alteration. We also destroy personal information when you tell us that it is no longer required. The security measures we take include:

  1. the use of virus scanning equipment to prevent unauthorised access to our systems via the internet;
  2. training staff to treat customer information as confidential;

5. More information

More information about privacy law and the National Privacy Principles is available at http://privacy.gov.au/

 
     

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VALET TINT
ABN 85 252 645 799
FREECALL 1800 255 554 or
EMAIL CONTACT@VALETTINT.COM.AU
SECURE PARKING MAPS